Privacy Policy

1. Introduction

Welcome to Computers at Work, Inc. ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our AI chatbot/AI avatar Alex and website (the “Service”). By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

When you use our AI chatbot/AI avatar Alex, we may collect the following types of information:

• Chat Transcripts & Conversations: We store chatbot/AI avatar Alex interactions to enhance the AI’s accuracy and improve user experience.
• Usage Data: We collect data such as IP addresses, browser types, and device information to optimize website performance and security.
• Optional User-Provided Information: If you choose to provide personal details (e.g., name, email), they will only be used for the stated purpose at the time of collection.

3. How We Use Your Information

We use collected data for the following purposes:

• To improve AI performance, user experience, and website functionality.
• To analyze chatbot/AI avatar Alex interactions for quality assurance and system enhancements.
• To ensure the security and integrity of our website and AI chatbot/AI avatar Alex.
• To comply with legal obligations, if required.

We do not sell, trade, or share your personal data with third parties for marketing or commercial purposes.

4. CCPA Compliance (California Consumer Privacy Act)

If you are a California resident, you have specific rights under the CCPA regarding your personal data.

• Right to Know: You have the right to request details about the personal data we collect, use, or share.
• Right to Delete: You can request that we delete any personal information we have collected, subject to legal exceptions.
• Right to Opt-Out of Sale: We do not sell personal data. However, if this changes, you will have the right to opt out.
• Right to Non-Discrimination: Exercising your CCPA rights will not result in discrimination or denial of services.

How to Exercise Your CCPA Rights:

To make a request under the CCPA, please contact us at:

📧 Email: info@vtechio.com
📞 Phone: 877-277-5918

You may also designate an authorized agent to submit requests on your behalf. We will verify your request to protect your privacy and security.

5. Data Storage & Security

We implement reasonable security measures to protect your information from unauthorized access or misuse. However, no electronic storage is 100% secure. By using our Service, you acknowledge and accept these security risks.

6. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before engaging with them.

7. Data Retention

We retain chatbot/AI avatar Alex transcripts and user data only as long as necessary for improving our AI system and website functionality. If you wish to request data deletion, please contact us at info@vtechio.com.

8. Your Rights & Choices

Depending on your location, you may have additional rights regarding your data, including:

• The right to access or request a copy of your stored data.
• The right to request deletion of chatbot/AI avatar Alex conversations.
• The right to withdraw consent for data processing (where applicable).

To exercise any of these rights, contact us at info@vtechio.com .

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated "Effective Date." Continued use of our Service after modifications constitutes acceptance of the new terms.